FedEx Hates Lululemon… Or Me.

Let’s start at the beginning. In June, I ordered a pair of “dance studio” pants online from Lululemon. I have 3 pairs of these capris and wanted a pair of long pants because they fit well and look nice… They also come in 36″ inseam, which is great for me. I’m 6′ tall.

On June 13, the pants shipped from Tacoma, Washington, and arrived at the South San Francisco FedEx facility on June 14. No scans or tracking after that. Just vanished. I was not able to go directly to FedEx to file an exception report. I had to go through Lululemon because of their contract with FedEx. Nothing came out of that, so about one month later, Lululemon refunded my money. For the record — still no pants from that order.

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That was June. July is a brand new month and a brand new opportunity – right? Sort of. I saw a couple of other items I was interested in, so decided to order those, plus re-order that pair of the pants that never arrived. That was on July 15. The twists and turns on this order are far more interesting (and aggravating) than the previous one.

Here’s how it went down:

  1. FedEx tracking showed that my shipment was scheduled to be delivered on July 19. Great! And, wrong!
  2. On July 19, at 11:50am, I received notification that my shipment was now scheduled for July 20. No biggie.
  3. On July 20, at 7:36am, I received a notification that my shipment had been delivered. I was home. Went outside.

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  1. Checked the online status. Delivered? Yesterday (aka, July 19)? At 3:33pm? I don’t think so.
  2. Same day (20th), I called FedEx and had them file a delivery dispute on my behalf. Investigation to commence.
  3. On the 21st, FedEx called to say that the package was still sitting at the local facility. That’s a bummer, but at least they have it.
  4. Checked online status. It shows out for delivery. Woohoo. I’ll get to try out  my new gear this weekend… Hold on, Christina. Don’t get cocky.
  5. Later on the 21st, I got a notification that they tried to deliver, but couldn’t because business was closed or customer not available. Huh? Delivery address is my home and there is no signature required.

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  1. Late Friday night, I filed 2 complaints with FedEx. Why 2? Because I filed the first one before seeing the updated “we couldn’t deliver” status, which made me super annoyed.
  2. Monday (July 24) rolls around and I call FedEx again. Oh, it will be delivered today.

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I decided to call Lululemon to see if they could get any information. They definitely got further than me – and the customer service rep was great! They had FedEx call the local facility directly… Supposedly, due to an “investigation” that I was unaware of (you know, because it had already been investigated), FedEx is supposed to call me the next day.

I also checked their Facebook page and saw lots of complaints. Responded to one person’s post with a brief description of what happened to me. FedEx responded and I had them also investigate this mess. I was quite surprised to get a response from them via Facebook, but surely it helped put pressure on to get this resolved.

  1. July 25 (aka, the next day) – no one called. Online status shows pending and at the local facility. Nothing came.
  2. July 26! I called FedEx again because the online status has nothing but “pending” and no one has called me. Customer service rep says it is on a truck for delivery. Well, I’ll be a monkey’s aunt. It finally arrived. I got an email confirming delivery – been there. So, I asked my dad to go by my house to see if there was a package. Indeed, there was…

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Congratulations FedEx. You actually delivered a package that you said you delivered a week ago!

Stay tuned. Next post will be about my new gear! Woohoo!

Packed Weekend

While I’m trying to get back into the blog groove, I thought I would share some pictures from my weekend until my next “long” post.

On Saturday, I did my regular weight class at the gym then we took off for a fun day on the bikes. My husband, 4-year-old, and I biked to Coyote Point in San Mateo, CA. Our plan was to go to CuriOdyssey, which is a science and wildlife center aimed at children’s learning, have lunch, and then go hit a playground before biking back.

Turns out that CuriOdyssey was having a “rescue animal” day where they had an organization showing off some of their rescued animals. That was cool. I got super excited about the snakes.

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Rescue Snakes!

We then had lunch at the Poplar Creek Golf Course restaurant… Honestly, I didn’t even know it was there until this past weekend. Great view. And, so far, we were on track.

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Poplar Creek Golf Course View

After lunch, we headed out toward the playground and saw some HUGE kites. Well, it was just our luck that there was a kite festival going on. We got to check out all things kite related in addition to playing at the playground. That was fun.

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Giant Kites at the Coyote Point Kite Festival

On Sunday, we got to explore the beach not too far from our house. It was a really nice walk. Lovely view!

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A view even a toddler can appreciate

Until next time. Stay healthy!

Dragon Boat Racing

And now for something completely different…

On June 11, I participated in my first dragon boat race competition. It was harder than expected, but soooo much fun. It was sponsored by Bay Area Dragons. They were awesome – they provided boats for practice, instructors, gear… Fantastic organization.

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Bay Area Dragons

In May, my novice team and I started our practices. Now, when I say novice, I mean to say that some people on my team had never even gone canoeing or kayaking.

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My team! (I’m in the middle…)

It was definitely hard learning to paddle in sync. It was also hard learning all the terminology. I’m tall so was always in the middle of the boat, as part of what they call the “engine room.” That’s where the bigger paddlers are who can provide power. Now, that sounds like a good strategy. However, when the person in front is significantly shorter than you, it causes a lot of paddle clinking – I have a long reach and she, well… didn’t. 🙂 Each practice and, unfortunately, day of the competition, it took a bit of time for us to get in sync. And, then there were the challenges of the other 18 novice paddlers. Haha!
We only had 3 practices before the competition so I wasn’t sure how well we would do. And then, when I got to the event, I saw sooooooo many teams. And, teams who had their own gear – paddles, life vests. Or, PFDs for the cool people. Gulp. Was getting nervous. And, it was crazy windy. The morning started with winds around 12mph and the afternoon saw up to 19mph. Probably no biggie for the seasoned paddlers, but definitely an added challenge for us newbies.

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Race day!!!

The good and the bad is that we were in “Division D,” which meant we were the novices of the novices. I was ok with that. It felt fair. After 4 challenging races, we came in first in our division. Woohoo! It was certainly a good feeling, especially since I gave it my all in the final. Would I do it again? Probably. It’s nice to try different activities.

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The team before the competition

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Division D 1st Place! With a grumpy child who was ready to go home…

Oh, there’s a half marathon in my backyard

This morning, I got up to go for a run. Walk out the front door and flip a proverbial coin on which direction to run, then get moving. I thought it would be nice to run toward the San Mateo Bay Bridge for the view. And, that’s where I found it. The Divas Series half marathon. Oopsies. 

While it was lovely out, I knew I was in trouble. That pack coming down the road… They would soon be on the same trail as me and would end up playing a fine game of dodge the runner because I was going the other way. Oh, well. Got my run in. 

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Apparently it is bad form to wear anything other than pink. 😁

My Invisalign Hell is Coming to a Close

Last year at this time:

I’m a little bothered. My teeth have shifted over the last several years and it’s really bothering me. My lower front teeth are a bit crooked and my 2 upper front teeth have started to dent in slightly. I want this to stop before it starts to look bad. My dentist convinced me to do a treatment of Invisalign.

This year:

Hey dentist! Get these nubs off my teeth. I am done. D-O-N-E. And, I am done with you. I hate everything about this… This has been incredibly challenging and I am over it. Regular braces would have been less annoying… I’ll explain why shortly. But, note this! This Friday, 3 short days away, the torture ends… Woohoo! And, even though my dentist is out of sorts with me, the issues I was worried about have been fixed. I’m happy with where things are. My teeth aren’t perfect, but that’s because I can’t follow the rules well…

Background:

If you are not familiar with Invisalign, you get plastic trays that move your teeth. You wear 1 tray for 2 weeks, then move to the next tray, etc. You also get these lovely (that was sarcastic) little attachments put on your teeth to help the trays push the teeth around. These attachments are nubs of varying shape.

A Set of Invisalign Trays


While it doesn’t sound so bad “on paper,” I found Invisalign challenging for several reasons:

  1. These trays fill up with saliva and it’s gross
  2. I find myself constantly trying to suck the saliva out so it feels better and doesn’t look as gross
  3. I can’t wear chap stick or lip gloss of any kind because it gets on the trays
  4. I meet with customers every week and don’t feel professional with an upper tray full of saliva
  5. Due to this perpetual cup of saliva in my mouth, I drink water all the time. Yeah, I know it’s healthy, but I am really tired of having to go to the bathroom *all* the time
  6. I have a lot of sinus issues so when I exercise, I am usually breathing through my mouth from the beginning. When you breath through your mouth, your saliva thickens. That’s already problematic, now add thickened saliva to an Invisalign tray and it’s extra gross
  7. I can’t enjoy coffee or tea with the trays in because hot beverages can damage the trays – well, that sucks on a royal level. I still enjoy my coffee, even though I’m not being a good patient because I’m taking my trays out more than they would like. I would rather deal with taking these torture devices out for a bit to enjoy a cuppa than totally depriving myself – that is probably the main reason I think regular braces would have been easier

Other things I’ve found challenging:

  • Lack of explanations from my dentist… Things like, “I’m going to saw on your teeth to make room for the other teeth to move.” He just did it and I was like what the hell are you doing? Ugh
  • About half way through my 18 trays, I noticed that my trays weren’t fitting properly. We had to do what they called an adjustment, which means more molds, etc, to readjust the trays… I thought it would extend my treatment by a little, but the new plan came back at 19 trays! That’s more than the original plan. That added too much time than my mental health could handle

So, earlier this month, I actually called my dentist and told them I was ready to stop the treatment early. They talked me into continuing at an accelerated pace with my trays through the end of the month. I guess technically through early June, but you feel me, right? They were making my last appointment and it fell on a week they will be closed… The poor woman trying to schedule asked if we could push it to the week after and I was like, HELL NO. So, this Friday is my release date. I am very much looking forward to no more nubs. I’ll get to go on vacation next month in peace. Woohoo! Yippee!

Definitely think Invisalign over before jumping in… You, too, may find that a different kind of treatment may be better for you and your lifestyle. And, certainly, there are less expensive treatments. I know a lot of people have done just fine with Invisalign – I’m just not one of them. 🙂

Just in case you were thinking about eating a tray:

Swallowing a Tray May be Harmful – Duh!

In case you can’t see it, it says accidental swallowing may be harmful. Did you see the first picture with the trays?? Yeah, no kidding… 😉

Stay healthy!

Pressing On

On April 2, I ran the Oakland Running Festival half marathon. It was a hard run for me… It starts later than I am used to and the weather was quite warm. Half way through the race, I felt dizzy. I had to walk for a while, then went back to running. I didn’t feel particularly good for the rest of the run, but I did manage to finish at about my regular time, and shaved off 1 minute from my previous half. And, I finally had a friend doing the same run!

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We finished! Oak Town FTW!

This is my 4th time doing the half in Oakland. The race was very well organized and I liked the way they changed up the start/finish area this year. However, after my run, I was thinking that this would be my last. After thinking about it for several days, maybe not. If I do this again next year, I’m going to train differently… While I can’t control the weather, I can control when I do my weekend practice runs. I think I will start running later in the mornings to get used to a later start time. I’m used to a 6:30am start time, not 9:10am (the time the half starts).

That being said, I’ve been feeling a bit worn down lately. Last week, I took 2 days off from any exercise (Monday and Tuesday). Then, I did my indoor cycling class on Wednesday, light running on Thursday and Friday, weight work on Saturday. I tried an open run on Sunday, meaning I decided to run as far as I wanted, didn’t matter what the distance was. I ended up running 4.5 miles and got to check out a vista point that I’ve been curious about.

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There’s a teeny tiny San Francisco out there

The most important thing to note is that my speed increased. I’m starting to wonder if I am running too much right now. Adding more recovery time between runs seems to be giving me more speed and endurance. Anyone else find this to be true? Sometimes? All the time?

Stay healthy!